INK AND TONER SUPPORT
Welcome, Guest
Login
Support Center
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB
Printer Ink Refill instructions.
Why are there no instructions for the proper refilling of cartridges?
A called tech support and after over 40 minutes of being on hold (waiting for the CS person to get a copy of instructions to me) I finally hung up, But she had my email and said she would send instructions.
The instructions were Never Sent.
So I went on-line and found a YouTube and it was not very detailed. I followed the instructions very carefully. They were not good enough and it all ended up with a FAIL and ink every where and the cartridge never performed properly. It will not print.
I even went to Fry's and they gave me some tips, but still did not work. Nothing is printing.
I feel I should get my money back but you need to give instructions. How absurd. I wonder how many people a DAY Universal (Uni-Ink?) gets that never come back due to improper customer service handling.
Hi Tim,
I deeply apologize for this inconvenience.
Please provide us with cartridge # or your printer model # so i can help you with refill instructions , Please help me with your name and email as well.
Otherwise, Please go to our support website www.uni-kit.com and download instructions from our support website.
Regards,
Sam Parker
I deeply apologize for this inconvenience.
Please provide us with cartridge # or your printer model # so i can help you with refill instructions , Please help me with your name and email as well.
Otherwise, Please go to our support website www.uni-kit.com and download instructions from our support website.
Regards,
Sam Parker